Avoiding the Implementation Iceberg

In the never-ending quest for competitive electronic product lifecycle management (ePLM) systems, companies constantly look to the very latest technologies.  Yet, successful implementers of product data management (PDM) and enterprise resource planning (ERP) systems loudly remind us of the critical importance of recognizing and dealing with significant cultural issues on the voyage to successful implementation.  As Figure 1 suggests, the informal dimensions of change may scuttle the project ship. For this column, therefore, let us step aside again from the technical aspects of ePLM, PDM and ERP to examine a few more cultural aspects of systems implementation ...

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